{"id":13,"date":"2026-02-17T07:02:47","date_gmt":"2026-02-17T07:02:47","guid":{"rendered":"https:\/\/hocuspocus.ae\/?page_id=13"},"modified":"2026-02-17T07:05:57","modified_gmt":"2026-02-17T07:05:57","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/hocuspocus.ae\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2811d93 e-flex e-con-boxed e-con e-parent\" data-id=\"2811d93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0866cc color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"a0866cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0633\u062a\u0631\u062c\u0627\u0639<\/strong><\/h3><p>At <strong>Hocus Pocus<\/strong>, we understand that customers may sometimes change their minds about a purchase. However, due to our commitment to charitable projects, we do not accept direct refunds. Instead, we offer the following options:<\/p><ol><li><strong> No Refunds<\/strong><\/li><\/ol><p>We do not offer cash\/bank refunds for purchases.<\/p><ol start=\"2\"><li><strong> Exchanges<\/strong><\/li><\/ol><ul><li>Condition: You can request to exchange your item within 3 days of receiving it, provided as it is: unopened and in its original packaging.<\/li><li>Receipt Required: Please present your original receipt for the exchange.<\/li><\/ul><ol start=\"2\"><li><strong> Store Credit<\/strong><\/li><\/ol><ul><li>If you prefer not to exchange, store credit can be created in your account for future purchases.<\/li><li>This store credit is valid for 12 months.<\/li><\/ul><ol start=\"3\"><li><strong> Defective Items<\/strong><\/li><\/ol><ul><li>If your item is defective, contact us within 14 days. We\u2019ll help you with an exchange or store credit.<\/li><\/ul><ol start=\"4\"><li><strong> How to Exchange or Claim Credit<\/strong><\/li><\/ol><ul><li>Contact Us: Reach our customer service at <a href=\"mailto:Marhaba@hocuspocus.ae\">Marhaba@hocuspocus.ae<\/a><\/li><li>Proof of Purchase: Keep your receipt to facilitate exchanges and credit claims.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy At Hocus Pocus, we understand that customers may sometimes change their minds about a purchase. However, due to<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1772,"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions\/1772"}],"wp:attachment":[{"href":"https:\/\/hocuspocus.ae\/ar\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}